Return Policy

GVA Interiors offer a 15-day return policy to items sold online. Any items damaged due its misuse, breakage upon installation, due to not reasonable use cannot be returned for a refund.

To return, please follow the following steps:

  1. Email us at sales@gvanteriors.com to request Return Material Authorization (RMA) number and details. Include (a) your full name, (b) your order number, (c) reason for return.
  2. Once your email received, we will contact you to provide shipment instructions.
  3. Ship the item back to us within 15 days from your purchase.
  4. Once the item received by our team, we will verify and get back to you.

ITEMS SHIPPED BACK TO US WITHOUT RMA WILL NOT BE ACCEPTED.

Quality of packaging, its cost and shipment fees are your responsibility. We suggest to use shipment with tracking number to guarantee its safety and to avoid it being lost.

warranty

GVA Interiors offers warranty for all our  products. Terms of warranty differs from a product. Detailed information to be provided on each product page. Please feel free to contact us with any questions at sales@gvainteriors.com.  

 

 

Oakville OFFICE & Showroom

 

 

2771 Bristol Circle (ON-403 & QEW)
Oakville, Ontario L6H 6X5
Canada

Visit Us on Monday – Friday (9am – 5pm)
By appointment only

Phone:

+1 905 338 0000 | Worldwide

+1 888 901 3090 | Toll Free

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